Savi Trading is located at 4th Floor, 25 Copthall Avenue, London, EC2R 7BP in the United
Kingdom. We are registered in the UK with Company number OC347913.
We collect information you enter when using our website and when you apply to open an
account with us. The information you give to us may include your name, address, email
address, phone number, and date of birth. We also collect information when you voluntarily
complete client surveys, provide feedback, apply for special offers and promotions, enter into
competitions or register to our events (such as seminars and webinars).
When you visit our website we may collect or receive your IP address, URL, browser
information, plug-in types, operating system and platform as well as your login information.
We work closely with third parties (e.g. business partners, technical, payment and delivery
service providers, advertising networks, tracking and analytics providers (including Google),
data aggregators, lead generation agencies, public sources, third party social networking sites
and search information providers) and may receive information about you from them. Such
information may include your clickstream through our website, the products you viewed and
the page interactions, your personal contact information, any personal data that is part of your
profile on a third party social network (e.g. Facebook) and that you allow that third party
social network to share with us (e.g. name, email address, gender, birthday, city, country,
interests, profile picture, user ID, friend list). You can learn more about the data that we may
obtain about you by visiting the website of the relevant third party social network.
We may also receive personal data about individuals when we acquire other companies.
We, or our third party providers, may also use cookies to collect information about you. This
helps us to provide you with a good experience while you use our website. See section 5 of
this Policy for more details.
We use the information about you to carry out our obligations arising from any contracts
entered into between you and us and to provide you with the information, products and
services that you request from us (e.g. providing you with training or registering to our events
or our newsletters on the market); to provide you with customer service, including response
to your enquiries or complaints; to provide you with marketing information about other goods
and services we offer that are similar to those that you have already purchased or enquired
about if you have agreed to receive such information through an opt-in mechanism or as an
existing customer; or to keep you up to date about general Savi Trading news.
We also use your information collected from the website to personalise your repeated visits to
our website. To that effect, we may combine data collected from one source (e.g. a website)
with data collected from another source (e.g. an offline event), so as to provide us with a
more complete view of you as a customer and serve you better and with greater
personalisation, such as: improving and personalizing your experience on websites; improve
our offers; provide you with marketing communications where you have opted-in to receiving
such communications (unless you are an existing customer, in which case you may always
opt out of such communication in the future at any time).
Sometimes we may call you to discuss how you are getting on with the course, we may also
call you at times to discuss any promotions we have running that we feel may be of interest to
you.
We may share your information with affiliated companies, third party service providers and
business partners (such as brokers, banks and other financial institutions). From time to time,
we may share your information with governmental or judicial bodies or agencies or any
regulator, as required by law. We may also disclose your personal information to any third
party with your prior consent.
Information that we collect and maintain may be transferred to, or controlled and processed
inside or outside of the European Economic Area (“EEA”). In particular, our service
providers are based in Europe, Asia and North America.
We only collect the minimum amount of data needed and use anonymised data in our
profiling activities. We will retain your information for as long as needed to provide you with
our services or as long as your account is active. We may also retain and use your
information in order to comply with our legal obligations, resolve disputes, prevent abuse,
and enforce our agreements. We have technical measures to erase from our systems all
personal data which is no longer required.
Upon your request, we will send you a copy of the information that we hold about you. This
will be provided to you without undue delay in a structured, commonly used and machine
readable form.
We want to make sure that your personal information is accurate and up to date. You may ask
us to correct or remove information you think is inaccurate.
If we hold personal information about you and you want it to be removed from our database
or inactivated, please contact us at enquiries@savitrading.com.
You have the right to ask us not to process your personal data. You can exercise your right to
object by contacting us at enquiries@savitrading.com. If you wish to opt out of marketing,
our emails will also have an ‘unsubscribe’ option.
Our website may, from time to time, contain links to and from other websites. If you follow a
link to any of these websites, please be aware that these websites have their own privacy
policies and that we do not accept any responsibility or liability for these policies. Please
check these policies before you submit any personal data to these websites.
4.4 Complaint
You always have a right to lodge a complaint with a supervisory authority or directly with us
by sending an e-mail to enquiries@savitrading.com.
Cookies are small text files placed on your computer, smartphone or other device when you
visit our website. They allow us to distinguish you from other users, which helps us give you
an enhanced website experience. Cookies allow you to do many things such as log on to your
account, apply for products and services online and use financial tools.
We use three types of cookies on our website: essential cookies, performance cookies and
tailored content cookies.
Essential cookies enable you to operate vital functions of our website and trading platform. If
these are disabled, you may not be able to access the platform or other significant parts of the
website.
Performance cookies allow us to recognise and count the number of visitors and to see how
visitors move around the website when they are using it. This helps us to improve the way
our website works, for example by making sure users are finding what they need easily.
Tailored content cookies allow us to tailor the content of our website to suit you and link with
other websites, such as social media websites. For example, instead of displaying
promotional messages about products you already have, they let us show you other services
you might be interested in. We only use tailored content cookies subject to your prior opt in
to that effect and as set by our trusted business partners to provide you with Savi Trading
products and . For more information about cookies, visit allaboutcookies.org.
When you visit our website, we will ask for your permission to use cookies. If you wish to
disable all cookies, you can do this through your browser settings.
However, please be aware that cookies are often used to enable and improve certain functions
on our website. If you choose to opt-out of certain cookies, it is likely to affect how our
website works.
For more information about how to disable cookies, including instructions on how to amend
your cookie settings for a variety of browsers and how to delete existing cookies from your
device, visit allaboutcookies.org.
In order to keep your personal data secure, we have implemented a number of security
measures, including: securing our operating environments that are only accessible to our
employees, agents and contractors on a need-to know basis; encrypting each and every
sensitive financial information processed to carry out transactions over our websites; verify
your identity before you can access, use or make changes to your account so as to prevent any
unauthorized access.
Please note that these protections do not apply to personal data you choose to share in public
areas such as on community websites.
We will only retain your personal data for as long as it is necessary for the stated purpose,
taking into account also our need to answer queries or resolve problems, provide improved
and new services, and comply with legal requirements under applicable laws.
This means that we may retain your personal data for a reasonable period after your last
interaction with us. When the personal data that we collect is no longer required in this way,
we destroy or delete it in a secure manner.
We keep our Privacy Policy under regular review and consequently, it may change at any
time in the future. We will place any updates on our website.
If you have any other questions about this policy please contact our privacy team at enquiries@savitrading.com or write to us via postal mail at Savi Trading, 4th Floor, 25
Copthall Avenue, London, EC2R 7BP, United Kingdom.
